HappnIn

1 Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Profile photo (optional)

Booking Information

• Event bookings and tickets
• Payment transaction details
• Booking history

Usage Data

• Events viewed and searched
• Favorite events
• App usage patterns
• Device information

Location Data

• Event locations (with your permission)
• Used only for displaying event locations on the map

2 How We Use Your Information

We use your data to:

• Process and confirm ticket bookings
• Send booking confirmations and event reminders
• Enable communication between users and event organisers
• Improve our services and user experience
• Send important service updates and notifications
• Provide customer support
• Prevent fraud and ensure platform security
• Analyze app usage and optimize features

3 Information Sharing

We share your information only when necessary:

With Event Organisers

• Name, email, and phone for events you have booked
• Number of tickets purchased
• Booking references

With Service Providers

• Cloud hosting services (Supabase) for data storage and authentication
• Analytics providers for app performance monitoring

4 Data Storage & Protection

We implement industry-standard security measures to protect your data:

• SSL/TLS encryption for all data transmission
• Secure, encrypted databases hosted on Supabase cloud infrastructure
• Row Level Security (RLS) policies ensuring users can only access their own data
• Regular security audits and updates
• Secure authentication with email verification and OTP
• Access controls and role-based permissions

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

5 Your Rights & Choices

You have the right to:

• Access your personal data stored in our systems
• Update or correct your information via the Edit Profile screen in the app
• Delete your account and all associated data via Profile → Delete Account
• Opt-out of marketing communications and notifications via Settings
• Withdraw consent for data processing at any time
• Request a copy of your data by contacting us via email

To exercise any of these rights, contact us at happnin.connect@gmail.com

6 Data Retention

We retain your data as long as:

• Your account is active
• Required for legal or business purposes
• Needed to resolve disputes

After account deletion, some data may be retained for legal compliance purposes (for example, transaction records may be retained for up to 7 years as required by law).

7 Cookies & Tracking

We use cookies and similar technologies to:

• Remember your preferences and login state
• Analyze app usage patterns
• Improve user experience
• Track performance metrics

You can control cookie preferences in your device settings.

8 Third-Party Services

Our app integrates with the following third-party services:

• Supabase — Cloud database, authentication, and file storage
• Apple MapKit — Event location display and mapping
• Apple Push Notification Service — Sending notifications to your device

These services have their own privacy policies. We recommend reviewing their policies for more information on how they handle your data.

9 Children's Privacy

HappnIn is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete such information promptly.

10 Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, new features, or legal requirements. We will notify you of significant changes via:

• Email notification to your registered email address
• In-app announcement or notification
• Updated "Last Updated" date at the top of this page

Continued use of HappnIn after changes to this policy constitutes your acceptance of the updated terms.

11 International Data Transfers

Your data may be processed in countries where our cloud servers are located. We ensure appropriate safeguards are in place for all international data transfers in compliance with applicable data protection laws.